Tilemaster Randy Orr

How to use a template for your pictures...

Tilano Templates
Here is a new video for a simple way to use the Tilano Templates located on Tilano.net site.
There are a variety of templates to pick from to help embellish your picture and give it something a little extra.

Transfers on to plates?

"What better way to preserve your Child’s art work."

That's what Tamara Dobler said... and did!

" Attached are the pictures of the plates that I was telling you about.  This is where the idea came from.   I love my plates.   I have to give kudos to your staff for their EXCELLENT customer service!!!  The were so helpful.  I am your number one fan!!!!  Look- through the transfer, it lost no details.  I see every line my child drew.  It looks as if they took crayon right to the plate- but will last me forever!"

Nice work Tamara, that is one of the more creative uses you can do with kids art - great keepsakes!

 

 

They are open ready for your Christmas shopping.

 Burgoo is open for you...

Thank You!

I have to give some props to the Burgoo Bistro team since they were so kind to give to me, yesterday. They provided me with a bunch of gift cards for lunches, which I can now pass along the goodwill as 'thank you's' to my clients. Thank you Justin for the very kind gesture. ( see the movie here, p.s. look for my 12'x12" fresco tiles in the back ground, cool that they made the cut! )
I completed the 3rd restaurant on Main Street back in June and there has been no looking back, hour plus line ups!

Okay, yes I love my walls, I rub and rub and rub. The end result is a beautiful rustic Tadelakt wall that I create specifically for Burgoo. The wall finish reflects the mantra of the interior and food - warm and comfortable or as one of the owners Justin puts it "comfort food".

Stop by the new location on Main Street or the other two locatons in Vancouver while out doing your festive shopping this season and warm up to a bowl of fondue.

Work or Play?

setting up shop for another project

This is my desk top.
It might look like work to some - but I feel 'I'm paid to play' - this is when you know work is a labour of love. I'm invited into homes to help create custom interior finishes that reflect the desires of the home owners. The most common phrase I hear is "I would like my room to feel..." and that's how the creative journey starts. We create a custom wall finish together.

 
For this project, I'm creating three different wall finishes. Venetian Plaster for the living room, Tadelakt walls for the dining room and a very cool Tadelakt finish in the powder room. I can't wait to see how this one turns out. By the way, these are all true organic fresco finishes, there are no finer lime plasters in the world - and of course they come from Italy. Eccellente!

I really enjoy the challenge to create something from nothing. There is no reference, just discussions with the designer and the home owners, and then the rest is up to me, yikes! I will keep you posted to the progress in the week ahead.

Maybe Tilano should look at some of these lime plasters.

Tadelakt drying

Giving Props

I have to give a quick yet special thanks to Aaron and Kay Lynn at SAFS (Seattle Architectual Finishing School) for supplying me with the Marmornino in such short notice. I know we all may have had experiences with manufacturers or distributors from time to time, where the customer service can make us cringe. But you guys at SAFS came through! And so did FedEx. Thank you so much!
I am currently working on a large project for Distinct Interiors, my decorative arts company here in Vancouver, and the time line for my decorative install of lime plaster walls is very tight. Therefore, when materials don't show up in time, you know what starts to hit the fan!


Mastermind

This my one of the passions, experiencing GREAT customer service. No matter if it is restaurant, retailer, web site or manufacturer etc, I love receiving GREAT customer service. After all it is what makes a business a success.
My awareness to customer service and it's correlation to a profitable business was recently heightened after reading The Ultimate Question by Fred Reichheld.

Funny how when you read something one day and the next you get to experience it.
When I was in Toronto last week for the CGTA trade show, I went into a store call Mastermind to pick up some gifts for my good friends Jeff & Morgan's children, whom I was staying with. I was immediately greeted by a young girl (just like Wall mart) a door greeter, except 60 years difference. She asked me if she could be of any help, I mentioned I was in a hurry to find 3 gifts. The young greeter asked one of the Sales ladies to come help me fine the gifts I needed. Within just a few moments the sales person had asked all of the right questions to find 3 gifts for the kids I was looking for. Than directed me to the sales counter to check out. She took my gifts behind the counter, while I was lined up in a small queue to pay (very orderly in a pleasant way), a minute or two later I had paid for the gifts and was hand a back with each gift beautifully wrapped. In 7 minutes, I was in and out, looking like a hero.

Mastermind in Toronto, check them out, since they have it figured out!